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Efficient Air respects your privacy. This page explains what we collect when you contact us, why we collect it, and what we do with it.
When you complete an enquiry form on this website we collect your name, phone number, email address, suburb and postcode, and the service you have told us you need. If you call us we may record your name and contact details so we can follow up your enquiry.
Like most websites we also collect standard analytics information such as the pages you visited, roughly where in the world you are, and which browser you used. This is used in aggregate to understand how the site is performing.
We collect your details for one reason: to respond to your enquiry, provide a quote, and carry out work you ask us to do. We may also contact you about a job we have already done for you, for example to arrange a service.
We do not sell your personal information. We share it only where it is necessary to run our business, for example with the software we use to store enquiries and send email, or where we are required to by law. Where a rebate program such as Victorian Energy Upgrades applies to your job, we provide the information that program requires in order to process it.
This site uses cookies and similar technology, including Google Ads and Microsoft Clarity, to measure which advertising and which pages lead to enquiries. This helps us understand which of our ads are working. You can control or block cookies through your browser settings.
We keep enquiry and job records for as long as we need them for the job, for our business records, and for any period required by law.
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us through the details on our contact page and we will respond. If you are not satisfied with how we have handled your information you can raise it with the Office of the Australian Information Commissioner.
Enquiries submitted through this site are sent over an encrypted connection and stored in access controlled systems. No system is perfectly secure, but we take reasonable steps to protect the information you give us.
This page was last updated in August 2026.